FAQ

ORDERS
Can I alter or cancel my order?

Once the item has shipped we are unable to cancel the order please visit our return page.

Do you offer military discounts?

Yes we do! we partnered with GOVX to provide not only former and active military a 10% discount on your order but Law enforcement, fire fighters and Teachers as well.

What payment options do you accept?

we accept all major credit cards and paypal.

SHIPPING

When will my order ship?

We strive to get your orders to you as soon as we can. Orders normally take 1-3 business days to be shipped out.

Can I Track my order?

If the item has shipped you will receive an email with a tracking number letting you know your item has shipped. 

Do you ship outside the united states?

At this time we only offer shipping to the united states

Do you ship to APO or FPO?

Yes we do

SUPPORT

How can I contact you?

Visit our "contact us" page for different ways to contact us or hit the live chat bubble on the right of the screen

What is your return policy?

we offer 30 days returns if the item is unesed, unwashed or unaltered in any way. for more information visit our "returns" page at the bottom 

Do you accept exchanges?

Yes we do, whether you want a different color or product just contact us at salient@salientgear.com to get started